Visitor
•
1 Message
Xfinity Hello 2023 Sale
I signed up for (and activated) Xfinity internet on Jan 6 (when Xfinity had the "Hello 2023" sale running which offered $500 back with Xfinity internet and 2 Xfinity Mobile lines).
I have not yet signed up up the Xfinity mobile lines. The terms of the $500 back Hello 2023 sale state -
"...Offer ends 01/10/2023... " &
"...Requires activation of 2 new Xfinity Mobile lines by 3/31/2023 and transfer of phone numbers to each of the two lines from another carrier within 30 days of line activation..."
I had my Xfinity internet up and running on 01/06/2023 (before the offer ended). Can I sign up 2 Xfinity Mobile lines NOW (before 3/31/2023) and get the $500 OR did I have to sign up for Xfinity mobile before 01/10/2023 as well?
The terms are very confusing? What was the 01/10/2023 offer end date for (Xfinity internet OR both internet & mobile) and what is the 03/31/2023 date for?
Accepted Solution
XfinityOrlandoM
Official Employee
•
2K Messages
2 years ago
We are excited you have joined the xfinity family, let check the detail of your agreement.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0