U

Visitor

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2 Messages

Tue, Jul 12, 2022 12:50 PM

Xfi gateway app

Yesterday, I had downloaded the xfi app and I paused one of my devices to see if it worked, and it did eventually. So I un-paused the device and now it's having issues with connecting to the DHCP server. 

Official Employee

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108 Messages

3 m ago

Hello @user_4bea2b, thank you for taking the time to reach out to us on the forums I hope you are doing well! I am sorry to hear you are having this issue this is not the experience we want you to have as a valued member of the Xfinity family. 

 

Just to clarify, do you have the wireless gateway in bridge mode and use a standalone or personal router?

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