Visitor
•
3 Messages
Won’t let me return equipment and close account!
I absolutely hate the service. I just want OUT!!! I don’t want the phone or company service. I want to return my phone because the service is GARBAGE. They won’t let me return the phone and close the account. Can someone please tell me how I can do it?! I don’t want this phone or to deal with the company that promises things that aren’t true AT ALL.
Responses
XfinityTy
Official Employee
•
9 Messages
2 m ago
Hello! Thank you for taking the time to reach out to the Digital Care team! I am sorry to hear that you have had a poor experience with our Xfinity Mobile service! We have a team of Xfinity Mobile experts that can assist you, and they can be reached via one of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://comca.st/2SkWfdV
Thank you! -Ty
2
0