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Visitor

 • 

3 Messages

Thu, Jun 10, 2021 2:50 AM

Won’t let me return equipment and close account!

I absolutely hate the service. I just want OUT!!! I don’t want the phone or company service. I want to return my phone because the service is GARBAGE. They won’t let me return the phone and close the account. Can someone please tell me how I can do it?! I don’t want this phone or to deal with the company that promises things that aren’t true AT ALL.

Responses

Official Employee

 • 

9 Messages

2 m ago

Hello! Thank you for taking the time to reach out to the Digital Care team! I am sorry to hear that you have had a poor experience with our Xfinity Mobile service! We have a team of Xfinity Mobile experts that can assist you, and they can be reached via one of the following methods:

• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat:
https://comca.st/2SkWfdV

Thank you! -Ty

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