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jkbuckethead
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23 Messages

Thu, Jul 29, 2021 6:03 PM

Will plan change permanently change pricing?

I currently have a By the Gig mobile account.  Due to the age of my account, I pay $12/gig instead of the $15/gig that is currently advertised.  Most months I get by with 1 gig, occasionally 2, but I have a trip coming up that means I will most certainly use several gigs of data.  For this one month, it will be cheaper to switch to unlimited or the 3 or 10GB options.  However, I am concerned about my by the gig rate changing to $15 when I switch back.  If it does, then the money saved this one month will be offset quickly by the additional $3-6 dollars I will pay in future months.

If I change my plan for this one month, can I return to my $12/GB rate? 

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2 m ago

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tuffigirl

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69 Messages

2 m ago

If you change to the unlimited it will change you back to the $15 and your $12 plan will be gone. I’m on vacation right now and I wanted to do that but I’m not gonna lose my $12 plan so I’m just accepting that my bill is going to be enormous this month but I’ll at least still have my $12 plan. Have a great trip. 

1

DaveO3

Problem Solver

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352 Messages

@tuffigirl Not True.

If you Change Your Plan, by going into the service area where your credit card info is located, you will go to the $15 plan with 5G, and you will not be able to change back. 

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2 m ago

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DaveO3

Problem Solver

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352 Messages

2 m ago

Change Shared Data is different from Change Data Plan

So, login to your Xfinity Mobile App and it will show your Activity and BY THE GIG, 1 GB at the top of the page. Click on this and below your lines you will see the Change Shared Data button. You can figure out the rest. 

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jkbuckethead

Frequent Visitor

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23 Messages

@DaveO3  You are correct that the data amount and plan are different, but changing the data amount also seems to change the rate.  If I do as you say and select "Change Shared Data", it shows 1GB as "In Use" and 3GB @ $30 and 10GB @ $60 as my upgrade options.  These are the same values listed alongside 1GB @ $15 on the XM site.  So I'm guessing that if I were to change to 3GB, my option to downgrade will be 1GB @ $15 instead of my current $12.

This means that if I use 2-3GB, upgrading this one month would save me $6, but the change from $12 to $15 in my base rate would give back the $6 I saved over the next two months and then keep costing me $3/mo from then on. 

I'm not overly concerned about a difference n base rate of $36/yr, but I'm also not that concerned spending an extra $6 next month either.  Mostly, I just want to be sure that I don't give comcast a penny more than I have to.

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2 m ago

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