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Visitor

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3 Messages

Sun, Aug 1, 2021 6:38 AM

What is the issue with Xfinity and Apple Watch??? Why does Xfinity have zero clue as to what is going on???

I’ve wasted countless hours trying to speak to the customer dis-service from Xfinity the last week.  I am still unable to activate my watch.  I keep being told someone will call me, and NO ONE CALLS.

This company is hands down, THE WORST cellular company I’ve ever been with.

Anyone knows what’s going on??

Responses

Visitor

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1 Message

1 m ago

Tier 3 support fixed this remotely for me 

Visitor

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3 Messages

@user_64e630 

i haven’t been able to get in touch with tier 3 since July 25.  This company is a joke.

Official Employee

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376 Messages

Hi, @user_64e630. I am glad to hear you got assistance. @user_4634f5 have you tried contacting that team recently without assistance? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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