Regular Visitor
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1 Message
"We're sorry. Something went wrong. Please try again in a moment"
Constantly get this message on my Android Samsung S8Plus cell phone. I can't read my comcast emails. How to fix this? It's really annoying.
Regular Visitor
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1 Message
Constantly get this message on my Android Samsung S8Plus cell phone. I can't read my comcast emails. How to fix this? It's really annoying.
TheGoodes
Frequent Visitor
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9 Messages
5 years ago
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nicolases
New Poster
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1 Message
5 years ago
Same issue when trying to access my statements. Contacted support and they told me they'd fix it but still not working.
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Anon1082599
New Poster
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3 Messages
5 years ago
Same problem with my Galaxy Note 10 (and previously with my Note 8). Been going on for years. If I uninstall, reinstall it usually works long enough to read important messages. If Xfinity can't fix this, is there an alternative email app that would work?
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MEGEDH
Contributor
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84 Messages
5 years ago
I have been having the same issue for the last six months. I get the same message whenever I try to access my bills via the iPhone App, or webpage from all of the different browsers. I have had chat conversations multiple times and tickets have been opened with engineering but nothing ever changes. It is becoming very frustrating since I am paying my bill each month with autopay, but have no idea what Xfinity is billing me for!
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csweany
New Poster
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1 Message
5 years ago
same mine hasn't worked for months
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user_082a9d
Visitor
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1 Message
4 years ago
Same. Worked when I first got it, but any time I try to check my network now, it says that "sorry" message too. I've tried resetting the router/modern and uninstalling and reinstalling the app with no luck.
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