I have been trying to get my voicemail set up for 6 months. When I go into the phone on my iPhone and go to voicemail I do not have the option to set up. The only option I have is call voicemail. When I call I get that the wireless customer you are trying to reach is unavailable. I have also tried *86, holding 1, resetting network, and hard rest my device. I have been in contact with 20 people for xfinity and no one will help me. They tell me the same steps that get me no where and then I get disconnected.. I am really frustrated as I need voicemail for my job.