Voicemail Notifications

I have the same issue. The built-in Visual Voicemail tells me I need to enable it. I never receive a notification for voicemail.

Hello,

Thank you for taking the time to post to the forum and my apologies for the delay in my response. In case you are still needing assistance, reach out to me via private message. You can do so by clicking on my name ComcastChrisL, which will direct you to my profile page and from there, click on the blue ‘send a message’ button.

In your private message please include the first and last name, the complete service address, the mobile number, and the last 4 digits of the card on file.

Sincerely,

Chris

Hi,

The voicemail notifications are still not working. 

Thank you,

DLML15

Don't even bother with customer service, as they can't help you. (I've tried 5 different times) I had read on other forums xfinity's visual vm wasn't compatible with newer (2019-2020) Samsung phones, but it seems to be an issue across all devices.  Of course, they won't tell you this. I made an appointment to trade in my A51 tomorrow, but may just end up going back to the dreaded vzw, as this is a deal-killer for me. People still use phoes to talk, xfinity, and having to dial up to get voicemail, and listen to all savedmessages AND theprogrammed voice painstakingly repeat each individual number is a huge time waste, and about 25 years out of date technology.

Hi Chris, could you please reach out to me?  I am having the same issue with VM!  Why won't Comcast fix this???

I am not sure what happened, but after my last post I was able to get my voicemails, they are not visual but they are there and I have notifications for them. I believe that Xfinity has to remove the visual voicemail option.

Ours started working, I believe that Xfinity has to remove the visual VM option then you will get notifications for emails. After my last post of  still not getting notifications, then all of of sudden I started getting them. The visual does not work with the new phones from what I remember reading.

So I tried the chat, got an agent, resetting network settings is what I was told to do, ad fo course it didn't work, and he was researching more, and... the agent disconnected and I was transferred to a new agent who had no informaiton about  everything I did prior. Gave a survey review with low score and noted that "no" my issue was not solved. And back to step 0. 

I know I can go use twitter and reddit and get some better attention, but honestly, I'm already close to being done waiting for and working with Xfinity to get this under control, having gone through too many poor tech support experiences with xfinity already.

Just the thought of "working the process" makes me want to give up. Having ended up in the past having to use my state's attorney general office just to get things working that are basic with other providers has sapped my will to save money on my mobile service by staying at Xfinity.

Its voicemail. Just make it work. For everyone. Not one by one with crazy variable support experiences. Seriously.