Arcacialuke's profile

New Poster

 • 

3 Messages

Sun, Feb 9, 2020 8:00 PM

Visa Gift Card

Hello there,

 

My Visa gift card from Xfinity expired. Can I get it reissued please?


Thank you so much.

Responses

Ima

Contributor

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45 Messages

1 y ago

These are community forums.  You will probably need to contact customer service for this.

Official Employee

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280 Messages

1 y ago

Hello Arcacialuke,

 

Thanks for taking the time to post to the forum.  Gladly, I’ll investigate this further for you.  When you get an opportunity, reach out to me through private message.  Click on my name ComcastChrisL and from my profile page, you’ll see a blue ‘send a message’ button.  In your private message please include the following information needed for account authentication;

 

First and last name, mobile number, complete service address, and the last 4 digits of the pay method on file.

 

Also, please provide details regarding the promotion itself, such as when the qualification started and completed, what the promotion was for and for what device.  Thanks for your continued time, and patience.

 

Sincerely,

Chris             

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

 • 

3 Messages

1 y ago

Hello - Please check your PM and let me know if you need anything else.

 

Thanks!

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