1 Message

Wed, Apr 21, 2021 4:53 PM

Visa Card Expired

I just discovered my $200 Visa card has expired.  It was unused.  Is there any way to have a new one issued?  Thank you for your help.



Official Employee


6.7K Messages

13 d ago

Hi Scollins2415. We appreciate you visiting and posting on our Forums. I can assist accessing your account, and submitting a reward card reissue request. So we can help you, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.


Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message


Let me know if you have any questions.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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