irbki's profile

New Poster

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2 Messages

Thu, Aug 6, 2020 7:00 AM

Verizon to XFinity - Takes 4-5 for Activation?

Hey,

 

I made the switch from verizon to xfinity while keeping my old number. The activation said it failed. The customer support said to just wait 4-5 days for it to activate.

 

Is this generally how it goes?

 

Robert

Responses

steve061768

Frequent Visitor

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15 Messages

8 m ago

It took 90 seconds for each of my VZW lines to port to XM.

Did you enter the correct Verizon Account PIN? Or something else that didn’t match up correctly?

That would kill the port for sure.

New Poster

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2 Messages

8 m ago

It's certainly possible, although my Xfinity rep who called me said everything looked fine and it always takes 4-5 days to activate, which didn't sound correct to me. Sounds like it's time to call and be placed on hold again.

Frequent Visitor

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15 Messages

8 m ago

Has anything changed in your online VZW account?

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