jfcruzr's profile

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1 Message

Fri, May 1, 2020 7:00 PM

Unlocking my xfinity mobile phone

I need an unlock code for my LG Stylo 4.  This is my current xfinity phone I plan to use with another carrier.  I bought a stylo 5 that i will be using with xfinity.




Official Employee


280 Messages

1 y ago

Hello @jfcruzr,

Many thanks for posting to the forum! In case you are still needing assistance, I can gladly look into this for you. Getting your device unlocked is a simple process but requires that specific criteria be met before unlocking. I’ve added the following link that provides a complete overview into those requirements - https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone.

If your phone meets all the details, contact me via private message by clicking on my name ComcastChrisL, and from my profile page, click on the blue ‘send a message’ button. For account access and authentication, please provide the following; first and last name, complete address, mobile number, and the last 4 digits of the card on file.

Thanks again,



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