As long as you have met the unlock requirements either contact customer service through 611 or through their chat and request your iPhone to be unlocked. If you have met the requirements they can unlock it within minutes while you are talking or chatting with them. https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone
Hi there, thank you for reaching out about your Mobile Service. You may reach our super smart Xfinity Mobile team directly for the best assistance using any of the below methods.
MEGEDH
Contributor
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84 Messages
2 years ago
As long as you have met the unlock requirements either contact customer service through 611 or through their chat and request your iPhone to be unlocked. If you have met the requirements they can unlock it within minutes while you are talking or chatting with them. https://www.xfinity.com/mobile/support/article/eligible-to-unlock-phone
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CCTimothyA
Problem Solver
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785 Messages
2 years ago
@Lindamaze
Hi there, thank you for reaching out about your Mobile Service. You may reach our super smart Xfinity Mobile team directly for the best assistance using any of the below methods.
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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