shar8174's profile

Regular Visitor

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2 Messages

Thu, Apr 9, 2020 9:00 AM

Unlocked Samsung Galaxy phones to work with XM - A10 A20 A50 A51 A70 A71 S9 S20

Hello,

I am an existing XM customer with current phone of Samsung S8+, I want to now change the phone to any of the above mentioned Samsung Galaxy phones (Unlocked).

I am reading all mixed comments on bringing unlocked phones to XM and its compatibility with XM, considering CDMA/GSM network bands etc.

If I do a sample IMEI test for any of these unlocked phones on the BYOP site, it turns out to be not compatible.

How do I know that what Samsung galaxy (unlocked) phone is supported by XM?

What is the exact criteria for my exisiting XM SIM to work with a new unlocked SIM?

For example - should it support CDMA or GSM

Should i look for particular Network bands for CDMA LTE etc?

Responses

ComcastLauraW

Official Employee

 • 

26 Messages

1 y ago

Hi @shar8174   Thank you for posting your question regarding compatible phones.  Here is a list of the Samsung devices that are currenly supported on the Xfinity Mobile network:

Most of the Samsung devices except for the following;

A10 A51 A71 and any imei that ends in AU.  Please also use the BYOD compatibility checker on Xfinity.com/mobile website prior to purchase just to confirm.
 
I hope this helps.
Laura
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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2 Messages

1 y ago

Thanks Laura.

 

I was specifically looking for A51 and A71. Since now these phones are launched (04/09/2020) with both Verizon and Sprint, should we expect Xfinity to work with either of these phones?

 

If not, is there any plans from Xfinity to have these phones available?(When?)

 

I did not understand about last two as 'AU' in IMEI number, since IMEI is just numeric, not alpha numeric. Can you please elaborate?

Frequent Visitor

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5 Messages

1 y ago

I'm in the same boat. I'm very interested in XM and want an A51, but I don't have a number to transfer. With no deal the XM store price is stupidly inflated.  Any progress with your efforts?

New Poster

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1 Message

5 m ago

What List? All that is listed are the ones that don't work. Is it truly that hard to just list the compatible unlocked Samsung phones that work?

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