U

Visitor

 • 

1 Message

Sat, Nov 6, 2021 5:01 PM

Unlocked Iphone

I have a iPhone 11 ProMax and IPhone XR that I have been waiting to get unlocked for over a week. I have called 3 times and the say it will be in 24 to 48 hours and they both are still locked. Any help would be appreciated 

XfinityKorie

Official Employee

 • 

561 Messages

3 m ago

Happy Monday, @user_bb7f18. I hope you had a good weekend. Are you still having issues with the phones not getting unlocked? If so, I'd recommend talking to our Mobile team through chat here:

Chat: https://comca.st/3oc5fOa

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