Visitor
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6 Messages
Unlock iPad | BYOD
Dear Xfinity,
When will you stand up BYOD for Apple iPads? I have two iPads that I would like to activate LOS for and the fact that you guys don’t support BYOD for iPads is killing me. What generation are you all in with your technology? You’d think it be simple like sending a SIM card or providing you all the MAC address of the iPad so you can turn up the LOS.
Unbelievable. And no I dont want to hear, “Well you can use your hotspot on your mobile phone”. If you guys don’t do this soon, I may have to take my technology back to Verizon.
CCErika
Problem Solver
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339 Messages
3 years ago
Hello, good morning @user_Jh90 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get your inquiries answered/resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at comca.st/3f4kdli where an Xfinity Mobile expert is available 24/7?
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