Nobrews's profile

Visitor

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2 Messages

Tuesday, March 28th, 2023 3:33 AM

Closed

Unable to view Xfinity mobile account info

I can’t view my Xfinity mobile account information on the app, mobile website or from Edge browser on PC. 

Problem Solver

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492 Messages

2 years ago

Hello @Nobrews, thanks for reaching out to us! I do see the message that you sent over to us. I will respond to it shortly!

Visitor

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2 Messages

2 years ago

Still awaiting that response…

Official Employee

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1.7K Messages

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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