Traded phone never sent back
It has been more than a month that I cancelled a trading at Xfinity and sent their phone back. Basically within 14 days after receiving their phones as indicated in their policy. I’ve been waiting since then to get the phone I traded back or to have any update on what the device I’ve traded has become but never got any update. I contacted @Xfinity dozen of times, transferred to so many people talked to Ansurant, was even lied by agent that my phone was shipped back. I never seen that in my life. I’m not sure if anyone has ever got such issue and advise on this@XfinityMichaelC.