Terrible customer service when adding a line to account.
All I am trying to do is add a tablet to my current plan however, everytime I check out I'm told I dont qualify for a payment plan and must pay for the full tablet upfront. Why??? My credit is not bad and was in fact worse than what it is now when I started service and I had no problem qualifying then so what gives? When I go to chat with customer service and ask this question I get horribly worded sentences saying "well sometime that jus happen" or "yah that happen"....... SERIOUSLY? That's all your customer service has for me? This is unnacceptable and quite honestly embarrasing.... I just want a straight answer, that's all.