U

Visitor

 • 

1 Message

Fri, Sep 30, 2022 12:52 AM

SIM card never received

Yes I ordered a SIM card with my internet plan and it says I received it but I never did, can you please send me a new one.

XfinityJay

Official Employee

 • 

525 Messages

2 months ago

Hello, thank you for reaching out! I do have to apologize, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/2Vn7Xpj. Thank you for participating in our community. 

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