Frequent Visitor
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6 Messages
Samsung S20 FE
This is more of a request than a question. Please add the Samsung S20 FE to your compatibility lineup. I, and it sounds like others on this forum, purchased this last week because it was an affordable option in the Samsung "S" series so of course, Xfinity will support it only, you don't. Was in an Xfinity store thinking I could get that done there and learned the bad news after about a 1/2 hour of trying. And so now I have to have accessible WiFi wherever I go because mobile (cellular) data doesn't work; and because I do not get "push" voicemails, I will have to manually call voicemail each time I have a missed call.
For those of you who are with me on this please @ Xfinity and ComcastCares on Twitter to keep this request going. I have traded in my old S9 already so this is my phone and I want Xfinity to remain my mobile provider but I'm not sure I can do that for 75% usage of a phone
Thanks!
Jpsandscl
Visitor
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1 Message
4 years ago
if Xfinity support reps are telling people these phones are compatible (which is what they told me before I bought mine), then it seems Xfinity has a legal responsibility to support them, or to make me whole. I'm out $400+. It sounds like a LOT of people were told the exact same same thing... Seems like thin ice here to me.
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user_fb9771
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1 Message
4 years ago
I would also like to see this phone added to Comcast mobile network, I have Comcast mobile with 2 active lines and tried to add my samsung s20 fe to the network and was told by the service it is not compatible, so I have to keep my s20 fe on att, I purchased the phone out right thru Amazon, so it is unlocked and able to be used on any carrier that will accept it
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user_31205f
Visitor
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1 Message
4 years ago
FWIW, now (months after this post) S20 FE 5G comes up as "Supported" in their web compatibility checker. I remember only S20 FE 5G UW did before.
Any idea? Did anyone solve this consistently?
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