U

Visitor

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2 Messages

Wed, Jun 15, 2022 2:26 PM

Samsung Galaxy Watch Support

When will you be offering support for the Galaxy watches?!?! If you use Verizons network, there has got to be a mutual benefitting solution for everyone. This is getting beyond ridiculous at this point. I've been given a watch (with lte) that I can't leave my phone in the bedroom ans walk from one end of the house to the other without it disconnecting. Please come up with something soon!!! I know I'm not the only one who's waited patiently... which is now being tested. 

Thanks 

Official Employee

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1.1K Messages

2 m ago

@user_K76G I am truly sorry for the frustration with your Galaxy Watch.  Due to account security with Xfinity Mobile, our options are limited over social media. Please call or text 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.

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