Visitor
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4 Messages
Samsung a71 5G
Before I purchase the Samsung a71 5G I checked on your list and it said it was compatible only to find out when 5G finally came to my area I do not get 5G I only get LTE and was told I did not purchase the phone from Comscam ! So they want more money to buy another phone I will be reporting this to FCC
CCAbbie
Problem Solver
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1.4K Messages
2 years ago
@user_9cbabc I am sorry to hear this happened. Due to account security, we are limited on access to your Xfinity Mobile Account here on Social Media and we do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here https://www.xfinity.com/xfinityassistant/?channel=xMobile.
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