S21 data usage much less than Xfinity data usage
Hi. I saw this issue reported recently, but I saw no solution. I communicated with someone via chat last night for a very long time with no solution. They tell me to go to the store, the store tells me to call in. I'm not getting assistance with this and various other issues with the new phone that I purchased from your company in May. I've been promised callbacks by management and never received any follow-up. The representative told me I should turn off mobile data when I'm at home, but that shouldn't be necessary with a brand new phone. Can someone help me please?