Sun, Feb 23, 2020 5:00 AM
5 m ago
1 y ago
@ComcastChrisL I am being told that my S20 Ultra I bought from Samsung is not offically supported. Can you help?
I got a chance to reach out to Chris. As others has mentioned here, Chris was able to help me setup my S20 plus. I just wanted to mention this here and wish all companies have employee like Chris.
@ComcastChrisL Hi Chris, I can't find the blue private message button... thus a reply post here. I am a current Xfinity mobile customer and I want to purchase a Samsung Galaxy S20+ unlocked and a Galaxy S10+ unlocked directly from Samsung. As suggested by @steve061768 I want to ultimately transfer my two existing Xfinity Mobile numbers to the new unlocked phones then cancel/retire my existing phones. I want to check with you this can be done before I place the order for the new unlocked phones. You can private message me if it can be done. Thank you, Chris!. --From Allen
I see here that Samsung S20 would be compatible March 6th...however i just purchased a Samsung s20 and when I put IMEI number, it states it is not compatible.
@ComcastChrisL I also purchased a s20 base unlocked MODEL NUMBER: SM-G981UZAAXAA. Looking at the Xfinity BYOD checker it is not supported but I see here that someone else got LTE to work. I don't care about 5G connectivity. Am I able to get this model phone to work with Xfinity?
EDIT: I was able to get the S20 base working on LTE using the APN COMCAST.RSLR.VZWENTP. Will test for a few days.
I bought my Samsung Galaxy S20 5G Ultra unlocked from Samsung. I orginally subscribed it's cellular service through Consumer Cellular which connected through AT&T and T-Mobile GSM towers. After I switched and activating to Xfinity Mobile, I performed a Factory Reset for my Network Settings and set Mobile Network/Network mode to Global. (You will need to setup all your WiFi and Bluetooth connection again after performing the Factory Reset of your Network Settings, so you may want to make note of these setting before hand.) I tried other setting at Network mode but Global works best for me. I now connect to CDMA/LTE Verizon towers. I never have good signals from any cellular providers at home, so I use WiFi Calling which took a couple days to allow me to register location for the e911 information. It takes that long for my new service from Xfinity Mobile to propagate throught their cellular network.
Any update when the Verizon S20 Ultra will be compatible with xfinity mobile? Just purchased a brand new one and the IMEI says it's not compatible. It's from Verizon.