Visitor
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1 Message
Promotional VISA card expired
We had no idea that the promotional VISA cards had such short expiration and our $800 VISA card expired before used. How can I get a new card issued? The number on the back is not useful if the card expired and the webpage it refers to doesn't work with an expired card, either. Thank you.
CCLysa
New Problem Solver
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617 Messages
2 years ago
Hey there @sztaray
I appreciate you reaching out about your expired visa card! I know getting this card replaced if possible is always important and I'm happy to review our options. Please send me a Direct Message with your name and full service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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