not_too_shabby's profile

Contributor

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21 Messages

Thu, Sep 16, 2021 3:17 PM

Process for upgrading from 4G iPhone 11 to 5G iPhone 12/13?

If I buy an iPhone 13 direct from Apple, can I just swap my XM SIM card from my iPhone 11 to the 13?  I am already on the 5G by the gig plan.   If not, what is the process?  Apple is offering $340 trade-in value(that can be done in the store).   XM offers less than $250, so depending on what "deals" may be present tomorrow, it may be cheaper to just buy directly through apple.

Official Employee

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181 Messages

1 m ago

Hello, @not_too_shabby. Thank you for reaching out for help with Xfinity Mobile service, via our Xfinity Forums support page. We greatly appreciate you being an Xfinity customer!

 

To receive customer support regarding this question, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://comca.st/3lAY3tE

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