luapfrog's profile

New Poster

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1 Message

Thu, Oct 31, 2019 12:00 AM

Prepaid visa card expired

Recieved the card in June 2018 for getting a Samsung device on Xfinity Mobile and forgot about it until I just came across it now and saw that it expired in March. I saw some other customers had some luck getting a new one if the card was never used.

 

Have a good day 

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ComcastChrisL

Official Employee

 • 

280 Messages

1 y ago

Hello luapfrog,

 

Thank you for your contact.  I’m happy to provide additional information.  Such situations require that this be brought to the attention of the rewards center.  The following link will take you to the website; https://xfinityrewardcenter.com/.

 

Once you are there, please submit your inquiry by clicking on ‘Contact Us’.  You’ll need to fill out the form and indicate why you are reaching out.  Let me know if you have any other questions.  Thanks again!

I am an Official Comcast Employee.
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