R

Visitor

 • 

1 Message

Thu, Aug 26, 2021 1:49 AM

Phone calls not coming through

People call me numerous times and get mad I don't answer. I'm not even getting the calls. I've tried all the little tricks and at best it works temporarily. Fix your network if I'm gonna pay for it

Official Employee

 • 

15 Messages

3 m ago

Hello! I apologize that you are having issues with your service! You have definitely reached the right team to help! Can you please let me know exactly what is going on with your service, and I'll definitely work hard to get it resolved! -Ty

Visitor

 • 

3 Messages

3 m ago

same thing for me a few days ago now. I have 3 lines and when my wife called me, no ringing and nothing in my call log. She said she tried 3 times before my phone actually rang.
I called xfinity and they told me to put my phone in airplane mode, take the sim out and wait a few min. then put it back in then turn off airplane mode. So far, that seems to work, but no way to really verify it until someone else complains about me not answering lol.

New to the Community?

Start Here