Overcharged on monthly phone bill. (Phone is already payed off, yet I'm still being charged for it).
Not sure if anyone else is having this same issue, or has had this same issue before with Xfinity Mobile. But I recently finished paying off my phone with Xfinity mobile, which means I should only be getting charged for data moving forward.. right?
Didn't think that that was too complicated of an idea. But here I am on hold with my second Xfinity Moble chat agent, she has confirmed that I already payed off the phone, but that I owe another payment on my phone when it was payed off in early December.. Like does that even make sense??
THE PHONE IS PAYED OFF.. yet I still owe another device payment (FYI explained that I'm not even concerned about the data charges).