kittenmueller's profile

Frequent Visitor

 • 

20 Messages

Wed, Jan 6, 2021 7:00 AM

OMG< please get someone to help me before I lose it!

HOw hard can it be to simply reregister a NEW sim In a phone? Days 2! I will try to make  this simple. 2 phones, hubbys sim car went bad.  On phone with tech 2 hours, swapped my sim to his  phone to verify- his phone now works.

  I installed BRAND new  card in mine, but  It did not activate. Still on with tech, who did everything  to no avail.  4 hours! 

    So because the tech put in an order for a new SIM card, but told the SYSTEM not to mail it, this new tech says my phone will not be fixed until the SIM gets here. I have had them simply put in new sim information since day one!!!!!!!! Never an issue- ever. So i have 2 new sims here, but She says she cannot register either of them until my new card comes!!! I am furious to say the least!

Responses

Regular Visitor

 • 

4 Messages

5 m ago

This Mobile and tech support is ABSOLUTELY WORTHLESS!

I can't even get Return Labels to send the phones back...

Frequent Visitor

 • 

20 Messages

5 m ago

I have a small arsenal of numbers, contacts, some old and do not work but I did  just get a call back from an email to customer service . She will  call at 3 when hubby gets home with his phone and  she will try to fix this. We  will see...

 

New Poster

 • 

1 Message

5 m ago

Agreed. Mobile support is the most worthless, and incompetent people i have ever dealt with. Ive been trying for 4 months now to move my phone from an old account to my new one and they cant seem to figure it out. Keep getting told the same thing over and over and nothing still. They are pathetically bad.

Frequent Visitor

 • 

20 Messages

5 m ago

I am seriously so upset! I own 1600 in phones and  cannot get mobile network connected! Seriously?? ^ days, 4 people. Customer resolution. You name it. NOONE can simply provistion the SIM numbers to the flipping phones! Oh, they gave me a 20. credit today after telling me it could take 72 hours ( yes, 4th day i have heard that! When I am done a $20.00 credit will be  put somewhere it wont come out easily as well as  these expensive  devices thay cannt make work. I am a Christian , Holy ghost filled Lady, But I am ready to lose me Jesus! 

New to the Community?

Start Here