Often my phone won't connect to cell service, especially after leaving Wifi and switching to cell.
My Galaxy A50 that I purchased through Xfinity seems to work fine when I am in range of WiFi, but as soon as I leave the house/office my phone will not connect to cell service automatically. In the area of the screen where it shows the cell signal strength, it shows a prohibited symbol (O with a / through it). Toggling airplane mode on/off does not help. Rebooting the phone rarely helps. The best solution I have found is to power the phone off for at least a minute and turning it back on. Only then will it connect to cell service.
But even then, the cellular service is not good. Rarely will I get four or five "bars" and the phone works normally. Most of the time it is one or two "bars" and the phone will no send/receive texts or calls, and the Internet does not work. Then the prohibited symbol will come back. Sometimes it will reconnect automatically and give four or five "bars" again, but sometimes I have to force it by powering off and on again.
I am in a metropolitan area with plenty of Verizon towers in the vicinity. I even have a family member in the same area with the same model phone and they don't complain about any cell coverage problems.
What's wrong with my phone?