U

Visitor

 • 

1 Message

Saturday, March 18th, 2023 12:01 AM

No service and no bars

​No service no bars, can’t connect to make phone calls. What’s up with that?​

Visitor

 • 

1 Message

6 days ago

Looks like they’re throttling customers. Paid on the 28th of Feb, 2.5 weeks later my service gets cut off. They won’t even let me speak to a customer rep without extorting me for a payment. 

Official Employee

 • 

193 Messages

4 days ago

Hi @user_6221b8. Thanks for taking the time to reach out through Xfinity forums! I'm sorry to hear there is an issue with your Xfinity Mobile service.

Our fantastic counter parts at Xfinity mobile would be the best resource to answer all of your mobile related questions! They are experts at what they do! They can be reached at:

SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: Here

Please let me know if you need anything else!

forum icon

New to the Community?

Start Here