Looks like they’re throttling customers. Paid on the 28th of Feb, 2.5 weeks later my service gets cut off. They won’t even let me speak to a customer rep without extorting me for a payment.
Hi @user_6221b8. Thanks for taking the time to reach out through Xfinity forums! I'm sorry to hear there is an issue with your Xfinity Mobile service.
Our fantastic counter parts at Xfinity mobile would be the best resource to answer all of your mobile related questions! They are experts at what they do! They can be reached at:
SMS Text Message: 1 (888) 936-4968 Phone: 1 (888) 936-4968 Chat: Here
user_537241
Visitor
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1 Message
2 years ago
Looks like they’re throttling customers. Paid on the 28th of Feb, 2.5 weeks later my service gets cut off. They won’t even let me speak to a customer rep without extorting me for a payment.
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CCAlicia
Contributor
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250 Messages
2 years ago
Hi @user_6221b8. Thanks for taking the time to reach out through Xfinity forums! I'm sorry to hear there is an issue with your Xfinity Mobile service.
Our fantastic counter parts at Xfinity mobile would be the best resource to answer all of your mobile related questions! They are experts at what they do! They can be reached at:
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: Here
Please let me know if you need anything else!
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