not_too_shabby's profile

Contributor

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21 Messages

Mon, Oct 11, 2021 9:10 PM

New iPhone 13 constantly dropping calls using wifi calling

I had an iPhone 11 w/ XM and no issues at all with wifi calling.  My house has a weak signal, maybe one or two bars.   I got a new iPhone 13 Mini and now I am constantly dropping calls using wifi calling.  I just turned it off to see if that would help, but then sometimes my phone doesn't ring.   Anyone else having issues with their wifi calling?  I remember seeing posts about issues a couple years ago but I never had a problem until now.   

Responses

Contributor

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21 Messages

5 d ago

My phone received a carrier update 47.0 and the problems seemed to stop.  I'll update if this issue continues.  Also keeping it on airplane mode at home and forcing it to use wifi may also be the trick.

Official Employee

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204 Messages

Hello @not_too_shabby, thank you for reaching out to us for help with your mobile device. We are glad to hear that things have improved after the update. Should you need assistance with anything else, please don't hesitate to post here. Our entire community is available to you at all times to ensure you get the help you need. 

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