DeeChosenWon's profile

New Poster

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1 Message

Tue, Dec 10, 2019 12:00 PM

Never Received Visa Card

I activated two phones under the $250 Visa card offer per line. I'm still missing a gift card. Last week I called and they were vague as to the timeline I would receive the card... Any help is appreciated

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Responses

ComcastMichael

Official Employee

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2.9K Messages

1 y ago

Greetings, @DeeChosenWon! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you only received one of the gift cards. I can certainly have this looked further into. Please send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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Official Employee

 • 

2.9K Messages

1 y ago

Hello, @DeeChosenWon. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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