Need Technical Support in Resolving the Wrong Caller ID issue
I recently switched from AT&T to Xfinity Mobile and today it was brought to my attention that when I call someone (who didnot have my number saved) from my phone, they are seeing my Ex's name as Caller ID instead of my name. It has been over 3 years I moved out of the AT&T family plan and I have no idea why his name is displaying when all the account information is on my name. Is there any way to find why this is happening? Are the queries reporting this information tied to the databases with old/outdated Comcast or AT&T account? Can some technical person look into what information got transferred over? I need help in resolving this issue and also to see if there is anything else on my account that is tied to my Ex's profile?? Thanks!