M

Visitor

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4 Messages

Fri, Sep 23, 2022 1:58 AM

My new phone!

Order number: 3731200170516776120 They have only given me till 10/2 to return my old phone! Where is my NEW PHONE?!?!

Visitor

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4 Messages

2 d ago

Hellooooo?!?!?!?!?!?!?!?!?!

Official Employee

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163 Messages

Our team here on social media (Facebook, Twitter, Reddit, and our Forum) cannot work with Xfinity Mobile accounts, as we do not have access to any of the systems or tools that team uses, as a matter of security so in this instance you will want to contact those experts directly.

 You can contact our Xfinity Mobile support center via any of the following methods:

• SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/3BBuYqc

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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