U

Visitor

 • 

1 Message

Sat, Sep 25, 2021 11:14 AM

Moto G power 2021 Android 11 software update

 Motorola phones across many providers have received an software update from Android 10 to 11. Specifically, the moto g power 2021 version was supposed d to receive the update September 24, 2021 but all we received was au security update.

When will xfinity provide Android 11 update for moto g power 2021? 

Responses

Official Employee

 • 

176 Messages

20 d ago

Thank you for reaching out to our Xfinity Forums. At this time no date has been provided regarding the software update for Motorola G Power. For additional questions or updates please contact our Xfinity Mobile department directly at 1-888-936-4968 or https://comca.st/3kGT3oe

Visitor

 • 

3 Messages

@XfinityAshley It's October 1..any update on what day the upate for Android 11 on MOTO G-Power 2021 will be?? I was told next week by your phone experts, 10/8/2021? Thanks in advance..

Visitor

 • 

3 Messages

15 d ago

need a date from Ashley for Android 11 update..

Official Employee

 • 

34 Messages

Hi there, thank you so much for your patience with us and in order to help with your concerns, you would need to reach out to our mobile experts at either https://comca.st/3AilWM9 or through (888) 936-4968. Let us know if you have any issues with either of these options. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New to the Community?

Start Here