Good morning, @user_9e2540 . Thank you for reaching out today! I do have to apologize though; due to account security reasons we cannot help with this issue over social media. For assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at https://comca.st/3xg3qDX and one of our experts will be happy to look into this for you!
XfinityRaul
Official Employee
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422 Messages
2 m ago
Good morning, @user_9e2540 . Thank you for reaching out today! I do have to apologize though; due to account security reasons we cannot help with this issue over social media. For assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at https://comca.st/3xg3qDX and one of our experts will be happy to look into this for you!
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user_c39ddc
Visitor
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2 Messages
2 m ago
Is your phone connecting to your home wifi?
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