jas_mar's profile

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1 Message

Wed, Nov 4, 2020 9:00 AM

Mobile Network Disconnected

My son has a Pixel 3XL that has been working fine for months.


He's currently travelling out of our home state, and under Sim Status, his Mobile Network State is disconnected. He is unable to make or recieve calls, and is unable to send or recieve text messages. 


His account shows active and he is on unlimited data (not that data should matter for this).


Any ideas on how to fix this?




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1 Message

4 m ago

Please check whether he has WiFi on; the mobile network disconnects when WiFi is enabled.  That's the first thing I would check out 😉

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