Rushfan003's profile

Frequent Visitor

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18 Messages

Wed, May 11, 2022 11:37 PM

Mobile Data Widget gone?

I have a Motorola One 5G Ace that just did an upgrade to Android 11. (There's some grumble grumbles about the OS upgrades over on the Motorola site, but that is another time...) 

Ever since the OS upgrade, the widget is gone. I had it on the screen until I had to move it and accidentally removed it instead. I go into the Widgets and there is no Xfinity Mobile listed under Widgets. While I have the Unlimited plan, I like to know my data usage so I don't go over a set amount. Plus I use the widget so I know how long the billing cycle is. Has the Widget been discontinued?

Official Employee

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339 Messages

13 d ago

Hi @Rushfan003

 

Thank you for reaching out and letting us know about the Widget being gone. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this widget issue resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. I would recommend calling or texting 1 (888) 936-4968, or reaching out to our secure online chat at https://comca.st/3LeIDGq where an Xfinity Mobile expert is available 24/7.

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