Lies Lies Lies
I ordered the iPhone 13 Pro in Sierra Blue with 256mb on 9/17. Still have not received it and still no accurate timeline, but that’s not my biggest issue. The biggest issues are zero accountability from the employees, who are really just contracted out phone service. There’s no management and I’ve been lied to countlessly. I was told once my phone would be delivered in 2 hours which would have meant 2 am Sunday morning. I thought it was crazy so I questioned it. They swore to it, sat up no phone. Then was told they misspoke and it would be 2pm Sunday, still nothing. Then told Monday…nothing. Then told they had an email and had new shipment arrive going out Tuesday, nope nothing. Then told the store had them in stock and just go to the store and pick it up. Even said that chatted to verify with the location. Got to the store they said that’s not even possible and they have none. And with all this happening you can’t speak to a manager, you can’t have a manager call you back. Zero accountability for what is being done to the customers. Worst customer service EVER!! I have screen shots of several of these chat conversations as proof too.