Issues With My New Xfinity Mobile Samsung Galaxy S21 Ultra

See attached. Why is this happening & how do I fix it??

Thanx

Responses

Accepted Solution

Hi, @sherlock2667! Thanks for reaching out to XFINITY over our forums page and for patiently waiting for a response. I am sorry to learn about this experience with receiving that link sharing message on your new Samsung Galaxy S21 Ultra phone. When purchasing a new phone, I can relate to the frustration that this can cause. You have reached the right place for help with getting pointed in the right direction for help. I recommend in contacting our [XFINITY Mobile Support chat team](https://comca.st/3sYjfNC) or by calling them at 888-936-4968. This team is awesome and are dedicated to providing solutions to issues such as this. How does this sound?

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sherlock2667

Contributor

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102 Messages

https://comca.st/3sYjfNC this link doesn't work & I'm getting no help from the 888-936-4968.For a $2,000 phone from Xfinity I'd expect better service. Please help. Thanx

1 y ago

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sherlock2667

Contributor

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102 Messages

Disregard my past posts. Problem(s) resolved to my satisfaction. A+++++++++++

1 y ago

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U

user_a0b22d

Visitor

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1 Message

@sherlock2667 how did it get fixed. i recently got the same phone with them and have constant texting issues now. They don't send or send multiple of photos. I often can't text some people as well. It's beyond frustrating.

1 y ago

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Xfinity Mobile

sherlock2667

Issues With My New Xfinity Mobile Samsung Galaxy S21 Ultra

XfinityGabriel

sherlock2667

sherlock2667

user_a0b22d

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