1 Message

Wed, Apr 14, 2021 6:27 PM

iPhone SE (2020) Voicemail

I recently switched from a Samsung S9 (Android) through Verizon to an iPhone SE with Xfinity Mobile and kept my phone number, but I have not been able to get my voicemail to work. I was never given the option to setup voicemail and I can't change the password through the settings. When I try to call my voicemail, it asks for a password (which I do not have), and then after a certain number of incorrect entries, it will temporarily lock me out and I receive a text message from Verizon indicating that I'm temporarily locked out. Does anybody know how to fix this? I've tried some of the suggestions on the forum, but they have not worked for me.



Official Employee


163 Messages

1 m ago

Good afternoon, @aw1719 :)! I know how important the voicemail service is for any phone, so I'd love to help dig into this for you. Can you send me a PM with your name and address to get started? 


To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here