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Jesse9
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1st Reply

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15 Messages

Sun, Nov 22, 2020 11:00 AM

IPhone 12 pro max stuck on "no service"

Hello,

 

Just got my Iphone 12 pro max on 11/18. I've always had great service with xfinity. But with this new Iphone is a differnt story. At least 3 times daily my phone will say "no service" and the only way to fix this is to toggle airplane mode on and off or restart the phone.  I called apple, they took me through some steps that did not correct the issue. I'm now reading on reddit, 100s of people experencing this issue. This is scary because it could be hardware issue and only have 14 days to return the phone. Not sure if I should wait it out for a software update or return.

Responses

New Poster

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1 Message

6 m ago

I have an iPhone 12 Mini. Today was the second time that I've experienced this issue. Suddenly, no service. I'll reboot the phone and have strong signal strength immediately. I'm using LTE, not 5G.

DaveO3

Problem Solver

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288 Messages

6 m ago

This problem is happening on many carriers. See article below. 

https://www.iphonetricks.org/how-to-fix-iphone-12-no-service-problem/

 

Good Luck! 

Jesse9

Frequent Visitor

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15 Messages

5 m ago

Yep, very unfortunate. I had to return the iPhone due to this issue.

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