U

Visitor

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1 Message

Fri, Aug 13, 2021 4:14 PM

Incoming calls not going through

I have had Xfinity mobile for under a year. Incoming calls do not go through. It’s the worst business decision I have made to even try something other than a major carrier. 

XfinityEva

Official Employee

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222 Messages

2 m ago

This is not the experience we want for you and we apologize for the service concerns you are experiencing.

 

For assistance with your question about Xfinity Mobile, you can contact our excellent Xfinity Mobile support center via any of the following methods:

• SMS Text Message: 1 (888) 936-4968

• Phone: 1 (888) 936-4968

https://comca.st/3iJSCse

Visitor

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1 Message

1 m ago

I just switched 4 days ago and had this happen twice. Never had this issue with Verizon. I am switching back at the end of this week. I’d rather pay $160 with no issues than to pay $45 with multiple headache issues. And trying to reach them via phone is a joke. You guys need to give it up and leave the phone business to the pros.

Visitor

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1 Message

14 d ago

We have been having this issue for several years. We finally gave up and have people call our cell phones. However it only happens with important calls I.e. doctors.

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