How do I report a text message scam?

The scam: Hi Trudy, this is Olivia w/ Healthy America. There's a free & safe COVID-19 vaccine reserved for you nearby if you need it. Are you vaccinated? https://healthyamerica.link/vaccines1

There is no such organization. The phone # is [Edited: "Personal Information"].

When I click on info, I can block the # but there is no way to report the scam.

Responses

Accepted Solution

XfinityEmilyC

Official Employee

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28 Messages

3 years ago

Good afternoon! We're glad that you were able to recognize the scam!

Here are a few options for you:

You can report spam texts by forwarding them to 7726 (SPAM).
You can file a complaint with the FTC or FCC online about specific numbers that become relentless.
You can also call the FTC at (888) 382-1222 or the FCC at (888) CALL-FCC. They won't respond to complaints individually, but they will take action against the most reported numbers.

4

U

user_97e3a7

Visitor

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16 Messages

@XfinityEmilyC

Thank you! I wish I had known at the time, but now I'll be prepared.

3 years ago

0

XfinityEmilyC

Official Employee

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28 Messages

You're welcome! And yes, you'll definitely be prepared if this happens again. Please let us know if there is anything that we can do to help in the future. We hope you have a great weekend.

3 years ago

0

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user_bad44d

Visitor

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1 Message

I just got a scam text that appears to come from my own number. How do I report that?

3 years ago

rightfooted

Expert

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1.4K Messages

@user_bad44d

Forward the text to 7726 as indicated above.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

3 years ago

0

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user_97e3a7

How do I report a text message scam?

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XfinityEmilyC

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