Visitor
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1 Message
High universal connectivity charge fee
I am a new customer here moved from Red Pocket and Verizon. It looks like my taxes and fees are too high
Below is what I have for 3 lines in Xfinity Mobile. Almost $5 per line with $9.45 in Universal Connectivity Charge
Xfinity Mobile
Taxes, fees, and other charges$14.82
Taxes, fees, and surcharges
911 Fee(s)$3.00
Sales Tax$0.35
Other Charges
Regulatory Recovery Fee$2.02
Universal Connectivity Charge$9.45
Below is what I used to pay per line in Red Pocket for the same address only $1.36
Red Pocket Mobile
| 30 Day- Unlimited Everything + 3GB@High Speeds) $20.00 Regulatory Recovery Fee $1.00 |
$21.00 |
| Taxable amount:$21.00 Total tax: $0.36 $0.19 Federal Universal Service Fund $0.01 Federal Telecommunications Relay Services Fund (Non-IPCTS) $0.01 Federal Telecommunications Relay Services Fund (IPCTS) $0.12 State Sales Tax $0.03 State Universal Service Fund |
$0.36 |
Why the tax and fees are that high for the same address?
XfinityJimmy
Official Employee
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422 Messages
2 months ago
Hello @user_5a36a0, thank you for taking the time to reach out to us! We want to make sure you receive assistance with your mobile concern. We'd love to help, but we don't have access to XFINITY Mobile accounts via social media, I do apologize.
We would suggest contacting our Mobile experts via one of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
I'm confident that one of our Mobile experts will be able to assist you!
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