Regular Visitor
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5 Messages
Having trouble sending MMS (pictures in text messages) when I am on WiFi
I have tried searching the web for answers, but no matter what I try I am still having issues sending pictures in text messages when I am on WiFi. I have to turn WiFi off in order to successfully send an MMS message most of the time.
gghart79
New Poster
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2 Messages
4 years ago
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Racoonlodge
Regular Visitor
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10 Messages
4 years ago
just got system update tonight, and sending pics over wifi is now working!
Android version 10
kernel ver 4.14.62-18180990
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DeeeJ
New Poster
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1 Message
4 years ago
Calling this one resolved. My advice to everyone is to download the Google messaging app if still unable to send pictures and video.
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RJHFL
New Poster
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1 Message
4 years ago
About 4/21/2020, I got a new Samsung S10 from Xfinity. All was well - I was able to send pictures in a text message as recently as 4/29. Then yesterday, 4/30, I could not send pictures either at home on my wifi network or when I was out at a mall (cell service, but no wifi).
Obvious question - what changed? I found this forum and saw that some could send pictures if they used the Google Messages app instead of the native Samsung Messages app. I tried that and it worked. So
- Same phone
- Same OS version
- Same home wifi hardware
- Same provider, i.e. Xfinity
The only change was the Messages app that I used. So the finger pointed at Samsung Messages. (The version of the Samsung Messages app I have is 11.1.60.67.)
I dug into the Settings for the app and found a change that fixed the problem.
1. Go to the main Samsung Messages screen. This is the one where you can see the list of people you have messages from/to. NOT inside a particular message.
2. Pull down the 3 dot menu in the upper right corner, choose "Settings".
3. Choose "Chat Settings".
4. Choose "Select default messaging type".
5. There are 3 choices here: "Automatic", "Text/multimedia msgs", and "Chat Messages". In my app, "Chat messages" was selected.
6. Change the selection to "Text/multimedia msgs".
After that, I was able to send pictures in a text. Just for the record, I also tried the "Automatic" setting but that didn't work.
Hope this works for you.
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Stowell001
New Poster
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1 Message
4 years ago
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ambercourt
New Poster
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1 Message
4 years ago
I was having this problem at my house. Only one bar and pictures would not send. It only worked when I was at work with full service. I played around with the settings a bit and found a solution for me. I turned on the wifi calling feature and now it works fine. I have a samsung galaxy s10+. Hope this helps for anyone having problems.
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jbluck
Regular Visitor
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5 Messages
4 years ago
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xenosfrog
Regular Visitor
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3 Messages
3 years ago
Same problem with LG K51 andrioid phone.
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xenosfrog
Regular Visitor
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3 Messages
3 years ago
Have same problem with new LG K51 android phone purchased from Xfinity Mobile.
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Legusagustus
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2 Messages
3 years ago
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user_c23400
Visitor
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1 Message
3 years ago
I just switched to Xfinity mobile 3 weeks ago and encountered he same problem. My Samsung A51 failed to send MMS most of the times. I went to the Xfinity store to ask for help on this issue. They told me to reset network settings. After I reset networking settings, my A51 sent MMS successfully.
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user_4b2929
Visitor
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7 Messages
3 years ago
This is not just a problem for Xfinity Mobile. I have t-mobile and Xfinity Internet and can't send or receive MMS on my home network.
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user_6753fa
Visitor
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1 Message
3 years ago
I am having these problems right now. Just switched over to Xfinity Mobile and I am underwhelmed to be sure. I reset networking, tried turning off WiFi, reset the phone, tried a different messaging client, etc. I can send pictures but I cannot receive them, which makes no sense to me! All MMS downloads fail. Every time.
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