jnspencer's profile

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1 Message

Wed, Dec 2, 2020 7:00 AM

Has anyone received an iphone 12 pro max?

Ordered my 12 pro max november 13 inside the store. Was told monday it is still on scehdule to be delivered this Friday, December 4th. Called today because no changes has happened and the money is still in my account. Was told today that now my phone will not be delivered until December 18th. Talk about livid. Has anyone else had the same issue? Has anyone actually received a phone from xfinity. Every year it is the same thing and frankly I am exhuasted. 

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1 Message

7 m ago

Ordered the Pro... was told it would ship Dec 4th... checked today (4th) and was was told they will be shipped Dec 31st... yet site is saying new orders will be shipped Dec 18th... Comcast never got in touch, to give me an update... and apparently no one is sure of the status... I got the i7 Plus a few years back with no problem, so it's currently just a Volume issue... if it wasn't for the $250 Visa Card, I would just go buy it from Apple

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6 Messages

7 m ago

I ordered directly from apple but am having trouble activating it.  I'm having trouble determining if I need a new SIM card for 5G, I think that may be the issue but who knows, several calls and hours later and no one seems to knwo the answers because you know how helpful xfinity support is when you call them!!?

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3 Messages

7 m ago

UPDATE** Received it yesterday 12/09

Ordered one for my husband nov 21st as a Christmas present. Today the back order was pushed out even further towards Christmas. This really is not cool, considering everywhere we’ve been, everyone has these phones in stock! And they already took the money out of my account for the one i ordered. So this Christmas is really going to be embarrassing when we all have a present to open besides him. Ughhh

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5 Messages

6 m ago

I placed a preorder for the 12 Pro Max in Novemeber and received it as soon as they were available in the US (I think 11/13?). 

 

That being said, I later placed an order for an 12 mini and had an expected delivery date of 11/18 and it was never delivered. It's been over 20 days since it's expected delivery date and I've heard nothing from FedEx or Xfinity about this. 

 

While the 12 Pro Max was delivered on time, my experience with the mini has seriously soured me on Xfinity and I'm thinking of leaving them and moving over to Verizon.

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